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El Dorado Casitas Royale Catamaran, Cenote & More Inclusive (Adults Only), Puerto Morelos
198US$
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Key details
About the Hotel
Carr Cancun Tulum Km 45,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
El Dorado Casitas Royale Catamaran, Cenote & More Inclusive is a 5-star adults-only beachfront resort offering Gourmet Inclusive® dining across 13 restaurants and 17 bars, featuring a unique Temazcal ritual spa and beachfront Sky Massage services.
Luxury Ocean View Suites
Guests at El Dorado Casitas Royale experience oceanfront accommodations with roofless outdoor showers, double-sink bathrooms, and in-room hot tubs. Suites feature stocked minibars, water-mirror balconies connecting to the lazy river, and exterior double beds for two.
International Culinary Excellence
Ten distinctive restaurants serve global cuisines including contemporary Italian, Pacific, Mediterranean fusion, Caribbean, and Mexican specialties. La Cabaña specializes in wood-fired Mexican snacks, while authentic street food venues offer panoramic mangrove views.
Premium Bars Selection
The Flamingo swim-up bar in sector 32 serves signature cocktails, while Bellini's contemporary lounge offers wines and creative drinks. Pericos Bar provides lounge beds, and a dedicated tequila bar features 16 homemade flavored varieties.
Strategic Beach Location
El Dorado Casitas Royale Catamaran, Cenote & More Inclusive is situated 18.5 miles from Playa del Carmen Airport, with proximity to Mayan Water Complex and Playa del Secreto.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
24-hour services
24-hour reception
24-hour security
Babysitting
General
Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Poolside snack bar
Picnic area/ Tables
Dinner
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Hot spring bath
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
Carr Cancun Tulum Km 45,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Carr Cancun Tulum Km 45,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
770 m
El Palenque Theater
2.6
km
Chapel
2.6
km
Golf Course
El Manglar Golf Course
3.3
km
Cirque du Soleil
3.5
km
Teatro Vidanta
3.9
km
Playa Paraiso Golf Course
4.0
km
Wedding chappel
4.2
km
Paradise Beach
4.4
km
Galaxy
4.5
km
Golf Course
Golf Club
4.6
km
Amusement Park
Mayan Water Complex
4.9
km
Beach
Playa del Secreto
51.2
km
Nearby
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
0 m
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
6.0
Location
7.2
Service
7.4
Dining
6.6
Guest reviews
5.8/10
based on 5 reviews
8.4
8.4/10 based on 43 reviews
Brian
United States,
March
2025
6.0/10
My stay at El Dorado Casitas Royale was a mixed bag. The service from the staff was incredibly friendly and attentive, especially my pool bar bartender and beach butler. However, the dining experience was somewhat frustrating due to the limited vegan options. Overall, I enjoyed the beautiful surroundings and accommodations but had some hiccups with meal requests.
Rooms
6.0
I stayed in a Casita Suite with a lovely terrace and a stunning view. The rooms were charming, featuring high ceilings and outdoor showers. However, the transition to another room created hassle when I had to pack and wait for the new room to be ready, which was inconvenient.
Service
9.0
The staff went above and beyond, consistently greeting me with a friendly 'hola.' My beach butler and pool bartender were attentive and made my experience enjoyable by providing great service.
Location
7.0
The resort is set in a beautifully maintained area with good access to various activities and attractions nearby. The beach itself was more rocky than swimmable, which was disappointing.
Dining
6.0
While the food was generally good, I found the vegan options inadequate and had to navigate several requests that felt like an imposition. It was frustrating at times, but there were standout moments, particularly with friendly staff willing to assist.
Facilities
7.0
The resort had beautiful grounds, with well-kept pools and a quaint atmosphere. The room service was handy, and the amenities were a nice touch to enhance my stay, though I faced issues with the spa service.
Bruce
United States,
February
2025
5.0/10
I enjoyed my stay at El Dorado Casitas Royale, but it was a mixed experience. The grounds were beautifully maintained, the staff were friendly and attentive, and I loved the various pools and beachfront vibes. However, I did encounter some issues with my room, particularly regarding cleanliness and maintenance that detracted from my overall enjoyment.
Rooms
6.0
My room had a charming layout, but it needed modern updates. I noticed some cleanliness issues, particularly with mold and furniture condition. The outdoor shower was a nice touch, but overall, I expected more from a luxury resort.
Service
7.0
Most of the staff were incredibly friendly and attentive, especially the bartenders and beach butlers. However, I experienced frustrating delays with room service and some miscommunication during check-in. It felt like the overall service could have been more streamlined.
Location
8.0
The resort is set within lush surroundings and offers beautiful ocean views. I loved the variety of activities available, but the beach itself was not very swimmable due to the rocky terrain. It was nice to have numerous pool options to enjoy instead.
Dining
7.0
The dining options offered a wide variety, with several standout dishes, especially at the Mexican festival. However, some meals were hit or miss in terms of flavor and presentation. While I appreciated the gourmet concept, I felt the execution could have been improved.
Facilities
6.0
The variety of facilities was wonderful. I particularly loved the saltwater pool and the access to excursions was well organized. However, I faced issues with my room's amenities and the maintenance response time was lacking.
Helen
United States,
November
2024
6.6/10
My stay at El Dorado Casitas Royale was quite a mixed experience. While the grounds are absolutely stunning and our beach butler Carla made everything feel special with her attentiveness, we encountered several service issues that put a damper on our trip. The overall atmosphere was enjoyable, but the inconsistency in room service and other amenities was frustrating throughout my stay.
Rooms
6.0
The Casita Suite was charming with its high ceilings and outdoor showers, but we faced numerous maintenance issues that disrupted our comfort.
Service
5.0
Most staff members were friendly and tried to assist, but the lack of consistent butler service during my stay created a lot of frustration.
Location
8.0
The resort is beautifully landscaped with a variety of activities like cenote visits and beach sports, which enhances the vacation vibe.
Dining
7.0
Dining options were diverse, and I particularly enjoyed the beach BBQ, but some restaurants were closed, limiting our choices.
Facilities
7.0
The resort's facilities, including multiple pools and the stunning beach area, were fantastic, but the beach itself wasn’t swimmable due to rocks.
W.
United States,
November
2024
6.6/10
My stay at El Dorado Casitas Royale was a blend of beautiful scenery and frustrating service issues. The grounds and the saltwater pool were stunning, and I loved the relaxed atmosphere. However, my room had several maintenance problems and the responsiveness of the management was disappointing. Overall, while there were many highlights, the lowlights left a lasting impact on my vacation experience.
Rooms
6.0
The Casita Suite was charming with high ceilings and a beautiful outdoor shower, but I faced significant issues with maintenance, including air conditioning failures and leaks.
Service
6.0
The staff tried to be accommodating, especially at the restaurants, but the management’s response to my room issues was lacking, which really affected my stay.
Location
6.0
Nestled in stunning gardens and beachfront hotel, the resort had a beautiful setting, although the beach was not swimmable due to seaweed.
Dining
8.0
The food was good with fresh fruits and made-to-order omelettes, but service could be slow, particularly at peak times.
Facilities
5.0
The pools were immaculate and the availability of room service was convenient, yet I felt the spa and checkout experiences really detracted from the overall quality.
Judy
United States,
October
2024
5.6/10
I had a great time at El Dorado Casitas Royale, but there were some letdowns. While the staff was friendly and attentive, the food left a lot to be desired, lacking flavor and creativity. My room was charming but definitely in need of some paint and upkeep. The beach was beautiful but not ideal for swimming due to rocks and coral. Overall, I enjoyed my stay but hoped for a bit more in terms of food and room quality.
Rooms
6.0
The casita suites were charming with high ceilings and nice patios, but they definitely need some color and upkeep. My room had a few issues with lighting and maintenance, which made it a bit less enjoyable.
Service
10.0
The service was fantastic, with staff like Candido and Viridiana going above and beyond to make my stay nice. They really made me feel welcome and were always ready to help.
Location
7.0
The resort is set in beautiful surroundings, but the beach isn't swimmable due to rocks and the presence of large concrete barriers. It’s still nice for lounging and watching the sunset.
Dining
5.0
Dining was a mixed bag. While the menu looked promising, the flavors often fell flat, especially at the a la carte restaurants. The buffets were okay, but I wished for more spice and creativity in the dishes.
Facilities
8.0
Facilities like the pools were well-maintained and offered a relaxing vibe, but some areas felt like they needed a refresh. The 24-hour room service was a nice touch, and booking excursions on-site was super convenient.
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